Privacy Policy for Mahallu App

Effective Date: 01 September 2025

Mahallu App (“we,” “our,” or “us”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application and related services.

1. Information We Collect

When you use Mahallu App, we may collect the following types of information:

• Personal Information: Name, phone number, address, family details, and class/organization details.
• Financial Information: Donation history, dues, payment records, and related transaction details.
• Technical Information: Device information, app usage data, and log data (for performance and security).

2. How We Use Your Information

We use your information to:

• Register and manage your user account.
• Record and process donations, dues, and payments.
• Provide receipts, statements, and account summaries.
• Communicate important updates (via app, SMS, WhatsApp, or email).
• Improve our services and ensure app security.

3. Sharing of Information

• We do not sell or rent your personal data.
• We may share limited information only in the following cases:
  • Payment Processing: With trusted payment gateways (e.g., Razorpay, UPI, Google Pay) for processing transactions.
  • Legal Requirements: If required by law, regulation, or legal process.
  • Community Admins: Authorized administrators of your Mahallu/Organization may access relevant data to manage dues and donations.

4. Data Security

We use industry-standard measures (encryption, secure databases, access controls) to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information as long as your account is active or as required for legal, accounting, or community management purposes.

6. Your Rights

You have the right to:

• Access and review your personal data.
• Request corrections to your information.
• Request deletion of your account and related data (subject to legal obligations).

7. Children’s Privacy

Mahallu App is not intended for children under the age of 13. We do not knowingly collect data from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted within the app or on our website with a new “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at: nextgenappskochi@gmail.com.

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